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ჩქარი — car repair you can
actually watch happen

Product & marketing design for Chkari ("Fast") — a doorstep car-repair service for the Georgian market. It takes the single most distrusted transaction most people make — fixing their car — and rebuilds it around transparency: pickup, free diagnostics, live photo/video updates, insurance, and a guarantee, all from one form.

Product & UI Designer
Service · Landing page
Responsive web
Georgia 🇬🇪
3Breakpoints — desktop, tablet, mobile
5Steps, door to door
₾30Transparent starting price
1Form to book the whole service
0Trips to a garage
chkari.ge
Chkari landing page — full desktop design scroll
The full landing page — scroll it. Dark, confident, and built to convert a nervous car owner into a booked service in one form.

The problem: nobody trusts a mechanic

Car repair is one of the last black boxes in everyday life. You hand over your car and your keys, you have no idea what's actually being done, the price appears at the end, and you can't tell a real fix from an invented one. In a market like Georgia's, where informal garages dominate, that distrust is the whole experience.

Chkari's bet: the winning feature isn't cheaper repair — it's visible repair. If a person can see their car being worked on, know the price up front, and never leave their home, trust becomes the product. My job was to make a landing page communicate that in the ten seconds before someone bounces.

Who I designed for

T
Tamar, 38Busy professional · no time for garages
Time-poor Daily driver Distrusts garages

I don't have half a day to sit at a garage and I never know if they're being honest with me.

Car knowledge
Time pressure
Trust concern
Goals
  • Fix the car without leaving work
  • Know the price before it starts
  • Proof the work actually happened
Frustrations
  • Half a day lost at a garage
  • Surprise bills at pickup
  • No idea if a repair was real
L
Levan, 45Cautious owner · has been burned before
Wants guarantees Wants a paper trail Books on his phone

Last time they replaced a part that was fine. I want to see the invoice and the actual problem.

Car knowledge
Time pressure
Trust concern
Goals
  • A transparent, itemized invoice
  • Guarantee on parts and labor
  • His car insured while it's away
Frustrations
  • Unnecessary part replacements
  • Vague, lump-sum pricing
  • No recourse when work is bad

Tamar drove the convenience story (one form, no garage, live updates); Levan drove the trust stack (insurance, guarantee, transparent invoice). Every section of the page speaks to one or both.

How it works — the whole service in five steps

The heart of the page. A distrusted, opaque process is reframed as five clear, watchable stages — so before a visitor even reads the features, they already understand the entire journey.

We collect your car

A driver with 10+ years' experience picks the car up from your address.

Free diagnostics

The car gets a full, free diagnostic so the real problem is identified.

We fix it

Certified mechanics resolve every technical issue found.

Returned, washed

The car comes back to your address — cleaned and polished.

You pay

Settle up whichever way is easiest for you — only after it's done.

The trust stack

Everything that turns "some stranger has my car" into "I can see exactly what's happening." These six promises are the real product, and the page gives each its own visible commitment:

Free diagnostics

Every car is diagnosed first — you find out the real problem at no cost.

Free consultation

An auto-assistant advises you over the phone before anything begins.

Live updates

You're kept informed at every stage with photos and video of your car.

Guarantee

Warranty on both the replaced parts and the quality of the repair.

Insurance

Your car is fully insured the entire time it's in Chkari's hands.

Transparent invoice

A detailed, itemized invoice of exactly what was repaired and why.

One system, three screens

The service is booked from a single lead form, so the whole page had to hold up from a 1920px desktop hero down to a 375px phone — same story, re-flowed for each hand. I designed and handed off all three breakpoints.

Chkari mobile — hero and feature cards
Chkari mobile — trust cards and about section
Chkari mobile — services and how-it-works

The booking form: the entire funnel

There's no signup, no dashboard, no app — the whole conversion is one honest form: name, phone, car brand, car model, describe the problem. That's a deliberate call. For a first-time, nervous user, every extra field is a reason to leave; five fields and a callback promise ("our rep will contact you shortly") is the lowest-friction path from "my car's making a noise" to "someone's handling it."

The design system — rebuilt in code

Confident dark surfaces, a single high-energy orange that reads as speed and action, and a set of category colors for the service icons. Below isn't a screenshot — it's Chkari's token set and core components rebuilt in live code, in the real Noto Sans Georgian type: click a swatch to copy its hex, focus the input, press the button.

Color tokens — click to copy
Category colors — service icons
Magenta Green Blue Violet Amber Teal
Opacity ramp — Chkari Orange
100908070605040302010
Typography — Noto Sans Georgian
შეაკეთე ავტომობილიBold · 40 / display
დაზოგე დრო და ენერგიაMedium · 16 / body
უფასო დიაგნოსტიკაRegular · 14 / caption
Components — live, try them
Buttons — hover & press
Input — focus it

Why this matters: the booking form is the entire funnel, so its inputs and the orange CTA had to be flawless. Every state above — hover, press, focus, disabled — matches the handoff spec, rendered in the product's real Georgian type.

What I'd do differently

The live photo/video tracking is Chkari's killer differentiator, but on the landing page it's described more than shown. If I revisited it, I'd prototype that tracking experience — a mock "your car is at stage 3" status view — and put it front and center, because seeing the transparency is far more convincing than reading about it. And I'd add real customer proof: this industry converts on trust, and nothing builds trust like other people's before/after stories.

Next case study
Nemora — AI Companion Platform
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